Return: If the items maintain their original package, without being worn and in the same conditions they were received, the user will have the right to return the bought items on www.juanadearco.net. You will have to leave the items in some of our shops or we will coordinate the picking up of them on the address of delivering (picking up payed by Juana de Arco). The money will be returned in 5 working days since the item was received in the same way they were payed.
Change: the user will be able to change any item bought in our online shop in any of our shops, every time the product is in perfect conditions and with its tag attached. The user will have to show the transaction number (the web order printed).
In case the purchase is done abroad, for Customs reasons we will not be able to coordinate the devolution of the product. For this reason, the user will receive a voucher with the equivalent amount of the item he/she could not return. This voucher can be used in your next purchase.